Minimum Hardware & Software Requirements
The following are the minimum hardware & software requirements for a Workstation, Laptop or Server to be covered by a Managed IT Services Support Agreement.
| Hardware | Requirements |
|---|---|
| CPU Processor | Intel Core i5 or AMD Ryzen 5 or Apple M2 |
| Memory | 8 GB DDR4 |
| Hard Drive | 256GB SSD |
| Warranty | All systems must have a current manufactures or third party warranty to be covered by an active support agreement. |
| Software | Requirements |
|---|---|
| Operating System | Windows (currently version supported by Microsoft) macOS, iOS or iPadOS (current version supported by Apple) Android (current version supported by Google) |
| Browser | Chrome, Firefox, Edge or Safari (current versions) |
| Firewall | Windows Firewall or macOS Firewall |
| Anti-virus | Windows Defender or macOS equivalent |
| Updates | Operating System fully patched |
Recommended Hardware & Software Specifications
The following are the recommended hardware & software requirements for a Workstation, Laptop or Server on a Managed Services IT Support Agreement.
| Hardware | Recommended |
|---|---|
| CPU Processor | Intel Core i7 or AMD Ryzen 7 or Apple M3 or Intel Xeon – (all latest gens) |
| Memory | 16 GB DDR4 |
| Hard Drive | 512GB NVMe |
| Firewall | Watchguard Total Security (incl APT Blocker & AV) |
| Network | Datto Managed Switches & Access Points OR Ubiquiti Network Devices |
| Disaster Recovery | Datto Siris 5 BCDR |
| Warranty | All systems must have a current manufactures or third party warranty to be covered by an active support agreement. |
| Software | Recommended |
|---|---|
| Operating System | Windows 10 (currently version supported by Microsoft) macOS X, iOS or iPadOS (current version supported by Apple) Android (current version supported by Google) |
| Browser | Chrome, Firefox, Edge or Safari (current versions) |
| Firewall | Managed Firewall |
| Backup | Datto File Protection & SaaS Protection |
| Anti-virus | Managed TDR |
| Updates | Operating System fully patched & tested. |

